Dispute Resolution /

Banking & Financial Disputes

Guiding you cost-effectively through the financial disputes process

Defending or pursuing a banking dispute or other financial services claim is a demanding process. You need to work with an expert ‘conflict-of-interest-free’ team of litigation lawyers, with a deep knowledge of banking and finance law, to guide you cost-effectively through the financial disputes process, providing innovative and commercially focused solutions to achieve the best outcome.

Make an enquiryMeet the teamBanking & Financial Disputes

  • Key contact

    Robin Henry

    Robin Henry

    Partner - Head of Dispute Resolution Services

    ArrowView profile

  • The Team

    Our lawyers have the expertise and experience to provide you with creative, personalised solutions in a clear and understandable way.

    ArrowMeet the team

  • Our Publications

    Discover a wealth of invaluable guidance in the form of guides and brochures written by our expert lawyers.

    ArrowSee our downloads

  • Business & Banking Litigation Network

    The Business & Banking Litigation Network is a network of law firms from around the world with litigation expertise including experience of acting for clients in disputes with banks and other financial institutions. There are no subscription or conference fees.

    ArrowFind out more

About

Creative problem solvers for complex financial disputes

Our team of banking litigation lawyers has a considerable track record of determinedly resisting claims made by banks and other financial institutions and encouraging them to look for ways to resolve the dispute by compromise.

We work frequently with clients in high value and complex banking litigation and financial disputes including over benchmark manipulation, investments, structured finance, forex, loans, guarantees and other forms of security and we have particular experience of finance litigation relating to derivatives. Our clients include UK and offshore commercial entities (often from the property industry), financial institutions, hedge funds, finance industry professionals and high net worth investors, with a frequent international element.

Distinctively, we are one of very few London ‘conflict-of-interest-free’ law firms willing and able to deal with the most complex claims against the major banks and financial institutions. Our banking lawyers have acted for many clients referred to us by major English, US and other overseas law firms which are themselves conflicted in acting against banks.

We provide frequent estimates of costs and, in appropriate cases, we offer fixed and capped fees for stages of the dispute and a no-fee review for an initial assessment.

We have established strong connections with leading banking litigation funders, a key aspect of the litigation landscape, which are attracted to large banking and financial dispute claims against banks. The aim is that we work together seamlessly with the funders to deliver your objectives.

Working closely as necessary with members of our wider financial services group who have expertise in the non-contentious aspects of financial services law, our team of commercial litigation lawyers covers a wide range of banking and other areas.

Spotlight

Islamic finance

Our financial services team has experience in drafting and negotiating master purchase and sale agreements for Islamic finance products, including commodity based Murabaha trades and Sukuk bonds, negotiating with a number of Middle Eastern Banks in the process.

On the disputes side, we have been instructed by a number of state-owned Middle Eastern banks over the years on various financial and commercial dispute matters. As such we are aware and very familiar with the business and other cultural issues involved in acting both for and against clients in the Arab world.

Spotlight

Services for brokers

Wide-ranging legal and regulatory guidance to help Broker Dealers, including stockbrokers, interdealer brokers, FX, CFD, crypto and commodities brokers deal with regulation and legal risk and documentation.

In the UK, activities of Brokers are tightly regulated by the UK FCA and FSMA and EU regulations grandfathered into local law. environment. From the way you document derivatives trades to the way you communicate potential investment opportunities, everything is tightly controlled by several rules that affect how you do business. At the same time, customers and counterparties are increasingly litigious. Disputes around misselling are becoming more commonplace, and allegations of misconduct can result in liability more readily than in the past. We help our clients understand what is permitted and what they can and cannot do.

Pragmatic solutions from a specialist team

Our broker practice is partner-led and supported by specialist lawyers with extensive hands-on experience gained working in brokerage and capital markets. We can advise advising brokers on a wide range of issues, covering regulation, deal documentation, employment and litigation.

While other lawyers may overcomplicate the legal and regulatory framework, we focus on what’s important. We aim to handle every matter pragmatically, providing concrete solutions for our broker clients, based on our real world experience of working not just in law firms but for investment banks and brokers.

Select areas of expertise

We offer a full spectrum of services for brokers who trade in equities, debt, currency, commodities, contracts for difference, cryptocurrencies and derivatives.

  • Regulatory and compliance: We assist with all aspects of regulation and compliance including perimeter guidance, financial promotions and the FCA Handbook.
  • Documenting Transactions: Additionally, we advise on terms of business, introducing broker agreements, appointed representative agreements as well as derivatives master agreements (ISDA, GMRA, MSLA etc).
  • DisputesOur seasoned dispute resolution team handles the most significant matters facing financial brokers including claims for misselling, professional negligence and contractual disputes. We also assist with regulatory investigations.
  • Employment law and general business: We can help you set up brokerage documentation, employment contracts and compliance policies, as well as manage everyday employment issues, internal investigations and disciplinary proceedings. We also conduct employment tribunal hearings and settlement negotiations.
  • Data privacyFCA-regulated brokers have a duty to be responsible when handling client data and control their activities through adequate risk-management systems. Our specialists in data privacy law can help you build GDPR-compliant practices and respond appropriately to any breach.

Jump to the top of the Banking & Financial Disputes page

Bank loans and guarantees disputes

Finance disputes over bank lending to businesses can take many forms, often dependent on the complexity of the lending arrangements and the security given. We are a conflict-of-interest-free law firm and so able to act against the major. Usually, a company will provide a debenture over all its assets as security for its obligations or provide Legal Charges. There may also be priority agreements and debt postponement agreements where the company has other significant debts. In group lending, the bank will typically aim to obtain cross-guarantees from all the companies so that if one company does not meet its covenants, then the bank can hold the other companies responsible.

Loan to value covenants are a common source of disputes. The bank may contend that the value of the security (usually real estate) no longer meets the required percentage of the outstanding loan. The bank will have the property valued (at the borrower’s expense) and disputes may arise over the basis for the valuation and its accuracy. There may also be an allegation from the bank that there has been a breach of the earnings component of the financial covenants such as EBITDA.

The lending documents may include a material adverse change (MAC) clause to protect the bank against events that could be considered a “material” change to the borrower’s ability to repay the loan. Importantly, the clause enables the bank to call in the loan and enforce security even though there has not been a non-payment or event of default. The indications from the courts are that the material adverse change must affect the borrower’s ability to repay the loan and that it must not be temporary in nature and cannot include circumstances that were known to the bank at the time the loan was made.

Company directors are often required to provide guarantees, normally limited to a fixed amount. The documentation is often comprehensive to try to give the director little room to raise a dispute and framed as indemnities so that if the underlying lending is found to be void or unenforceable, the obligations of the director continue.

Cryptocurrency and blockchain disputes

We have specialist experience and familiarity in the emerging area of blockchain and cryptocurrency. To date, the largely unregulated nature of this sector has made it frequently prone to fraud and the risk of money laundering.

Working closely with our non-contentious Fintech colleagues, we have advised on some of the first disputes in the UK relating to digital currencies.

Cyber fraud

We have experience of advising and acting for clients when they have been the victims of cyber fraud, including high net worth individuals and listed companies. Whether the fraud is perpetrated through fraudulent bank instructions supposedly made by or on behalf of the victim, or through false emails deceiving the victim into transferring funds to the perpetrator, the key is to act quickly. The faster the response from the victim, the more likely it is that the perpetrator will not yet have had an opportunity to dissipate or siphon off the funds.

We can assist with seeking to recover the funds from the perpetrators or the bank, and making complaints to the Financial Ombudsman in the event that the bank refuses to cooperate. We also have experience in conducting internal investigations for corporate clients in order to determine how fraud has been perpetrated.

Derivatives disputes

The value of a derivative is derived from the value of underlying assets to be decided at a future date and these transactions can lead to many areas of dispute. We typically act for the buy side in the dispute. We are a conflict-of-interest free law firm and so able to advise against the major banks and financial institutions.

Derivative contracts include swaps, options, futures and credit derivatives. The simplest form of derivative is a forward contract. Derivatives are either physically settled or cash settled. If there is a physical settlement then on the settlement date, in return for the prearranged price (“the strike price”) being paid by the buyer to the seller, the underlying asset is physically transferred to the buyer.

The regulation of derivatives is governed by a number of instruments including the Financial Services and Markets Act 2000 and the Financial Services and Markets Act 2000 (Regulated Activities order 2001). Derivative contracts are typically subject to documentation issued by the International Swaps and Derivatives Association (“ISDA”). The ISDA master agreement provides the framework of contractual terms; the ISDA schedule makes alterations to those standard terms as agreed between the parties; and confirmations import terms that are specific to a particular transaction. The credit support annex, as part of the schedule, contains obligations about the provision of collateral. All of this supplements the master agreement.

There is a long list of areas where disputes may arise: interpretation of the documentation; close out valuations for early termination; margin calls; payment flows; excessive mark-ups; mismanagement; contract settlements following default; and the impact of insolvency on the parties.

Market disruption, for instance arising from the Covid-19 pandemic, typically leads to financial institutions making margin calls for additional collateral and heightens the importance of the market disruption and dispute resolution clauses in the ISDA documentation (often contained in the schedules or confirmations to the master agreement).

The English and New York courts have typically been important centres for derivatives dispute rersolution and continue to be so. However, the use of arbitration has increased, and the ISDA master agreement enables the parties to choose arbitration for settlement of their disputes.

Our bank lawyers have dealt with over 100 disputes acting for clients against banks over interest rate swaps derivatives (to a total notional value in excess of £3 billion) as well as disputes over other derivatives.

FCA regulatory and enforcement

The burden of regulation increases, and non-compliance can have serious consequences both for businesses and individuals. Working as necessary with colleagues in our financial services team we respond to the Financial Conduct Authority’s preliminary enquiries and prioritise the avoidance of the aggressive enforcement processes that may involve both civil and criminal law action. Where corporate reputation issues arise, we have a skilled team of lawyers available. Where the client’s activities are of an international nature, there may be concurrent investigations in a number of countries, and we are able to involve specialist lawyers in other jurisdictions.

Often a proactive approach is required with the regulator and we can assist with internal investigations where events have emerged that may have regulatory consequences. We advise clients on the employee issues and help develop a strategic response to the regulator and to employment law challenges. We have extensive experience in advising on the Senior Managers and Certification Regime.

Where data protection considerations are a feature. our experienced data protection team will help.  As a conflict-of-interest free firm, we receive referrals of clients from other law firms that are acting for companies involved in FCA investigations, where we are appointed to independently advise and represent the directors.

We also advise in relation to contested regulatory applications.

Financial adviser claims

Claims against financial advisers may be based on allegations of misrepresentation, negligence, fraud or other misconduct. Each of these requires a different legal approach. With some claims the terms of business under which the advice was given will be a particularly important consideration, including considering exclusions of liability. The usual legal analysis is: did the adviser have a duty of care to the client; was that duty breached; did the breach cause the damage; and what was the loss?

The claim may not relate only to the manner in which the investment was sold to the client but also to events occurring during the life of the investment and include, for instance, the method by which the underlying assets have been valued or the way in which fees have been applied including the application of any hidden commissions.

There will also often be questions over whether there were breaches of the Financial Conduct Authority’s regulations and the consequences of those breaches.

Forex disputes

London’s pre-eminent position in the foreign exchange markets, means that we have acted for many clients in disputes with banks, brokers and other Forex providers over contractual issues relating to terms of a trade or the way in which the trade has been fulfilled, with particular expertise in disputes over Forex derivatives. We have also acted for those on the “sell” side of the market in similar disputes. We are a conflict – of – interest free law firm and so able to act against the major banks and financial institutions.

Our bank lawyers have dealt with Forex manipulation claims since the scandal in 2013 led to worldwide investigations by regulatory agencies and market-competition authorities. Disputes particularly arose from the impact of the manipulation on Forex derivatives that banks had sold to their customers.

Fraud

A client may have lost a substantial sum of money due to the fraud of a third party or employee and needs to trace, freeze and recover the money that has been taken. Speed is of the essence.

We focus on an in-depth analysis of what has occurred, the targets for recovery, the means of recovery and the prospects of success. Where the case involves an international aspect we can use our links to leading law firms in many jurisdictions. Where it is a complex fraud involving the transmission of money through many bank accounts in different countries, we may typically work with in an international accountancy firm with specialist global experience in identifying the flow of funds. We are also able to recommend and work with suitable private investigators.

We advise about the court orders that can be obtained including search and trace orders, freezing injunctions and orders requiring third parties, including banks, to provide information and disclosure of documents. Typically, our application to the court will be made without the fraudsters being aware of it, so that we can achieve an element of surprise.

At a later stage if the client seeks a prosecution, but the prosecuting authorities are not prepared to investigate or prosecute, then we can advise about a private prosecution. It is usually unwise to involve the police at an early stage, or perhaps at all, as their priority is investigation and prosecution whereas the client’s aim is to recover the stolen money. The best alternative is usually to take very speedy steps to try to recover the money using the well-developed legal orders available from the English civil courts.

Account Freezing Orders

Our bank fraud lawyers have assisted many clients whose bank accounts have been frozen by their bank. A frozen bank account often places clients in a severe predicament and can cause the collapse of their business. We are a conflict-of-interest free law firm and so able to act against the major banks and financial institutions.

Accounts are often frozen because the bank has made a Suspicious Activity Report (SAR) to the National Crime Agency. Whilst banks are obliged to report suspicious activity, SARs can be, and often are, triggered by entirely innocent behaviour.

We prioritise seeking access to funds in the frozen account as quickly as possible by communicating with the bank’s in house lawyers to try to secure that the matter is dealt with at a senior level and with the aim, via intensive analysis, of persuading them of the bona fides of the client’s business and of the transactions involved.

We may be able to assist some clients in establishing accounts with a new bank via an external agency if the client’s bona fides can clearly be established and if the bank regards the account as being sufficiently profitable for it.

Investment mis-selling claims

Claims may cover a wide area and the claimant may be a professional investor or not. Typical issues are: was the investment riskier than stated; was the promised return misstated; were underlying assets bought and sold without authority and generally was accurate information provided to the client.

There may, for instance, be an allegation of “churning” – was the investment manager’s real motivation for changing underlying investments so that it could earn more commission? The limits and consequences of early withdrawal may not have been adequately explained and there may be misrepresentations about the illiquid nature of the investment.

Each client’s situation has to be reviewed individually and the conditions surrounding the investments investigated. Areas for legal focus include the nature and extent of the mis-selling, the investment sophistication of the client, the contractual position and what action is available to recover losses and how the losses are to be calculated. We work with expert advisers in the investment field on technical and valuation issues where necessary.

In all these situations we bring to bear our experience of the legal framework governing financial products and of the regulatory requirements applying to financial advisers.

Shareholders' group actions

Shareholder group actions are a fast-growing area, often attracting significant attention in the press. Given recent developments however, this is still an area of much legal uncertainty. Shareholders may be unclear about the potential benefits and risks of taking part in a group action.

We offer independent, tailored advice to institutional and private investors who are considering whether to commence or participate in group actions. We also advise litigation funders seeking advice on the various complex legal issues that can arise in funding group actions of this nature.

Banking & Financial Disputes Publications

  • "They have deep knowledge and experience in the banking and investment industry. They foster a culture of collaboration, both within the firm and with clients.'

    Legal 500, 2025

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    Banking & Financial Disputes key contacts

    Banking & Financial Disputes

    Banking & Financial Disputes

    Banking & Financial Disputes

    Guiding you cost-effectively through the financial disputes process

    Defending or pursuing a banking dispute or other financial services claim is a demanding process. You need to work with an expert ‘conflict-of-interest-free’ team of litigation lawyers, with a deep knowledge of banking and finance law, to guide you cost-effectively through the financial disputes process, providing innovative and commercially focused solutions to achieve the best outcome.

    • Key contact

      Robin Henry

      Robin Henry

      Partner - Head of Dispute Resolution Services

      ArrowView profile

    • The Team

      Our lawyers have the expertise and experience to provide you with creative, personalised solutions in a clear and understandable way.

      ArrowMeet the team

    • Our Publications

      Discover a wealth of invaluable guidance in the form of guides and brochures written by our expert lawyers.

      ArrowSee our downloads

    • Business & Banking Litigation Network

      The Business & Banking Litigation Network is a network of law firms from around the world with litigation expertise including experience of acting for clients in disputes with banks and other financial institutions. There are no subscription or conference fees.

      ArrowFind out more

    Creative problem solvers for complex financial disputes

    Our team of banking litigation lawyers has a considerable track record of determinedly resisting claims made by banks and other financial institutions and encouraging them to look for ways to resolve the dispute by compromise.

    We work frequently with clients in high value and complex banking litigation and financial disputes including over benchmark manipulation, investments, structured finance, forex, loans, guarantees and other forms of security and we have particular experience of finance litigation relating to derivatives. Our clients include UK and offshore commercial entities (often from the property industry), financial institutions, hedge funds, finance industry professionals and high net worth investors, with a frequent international element.

    Distinctively, we are one of very few London ‘conflict-of-interest-free’ law firms willing and able to deal with the most complex claims against the major banks and financial institutions. Our banking lawyers have acted for many clients referred to us by major English, US and other overseas law firms which are themselves conflicted in acting against banks.

    We provide frequent estimates of costs and, in appropriate cases, we offer fixed and capped fees for stages of the dispute and a no-fee review for an initial assessment.

    We have established strong connections with leading banking litigation funders, a key aspect of the litigation landscape, which are attracted to large banking and financial dispute claims against banks. The aim is that we work together seamlessly with the funders to deliver your objectives.

    Working closely as necessary with members of our wider financial services group who have expertise in the non-contentious aspects of financial services law, our team of commercial litigation lawyers covers a wide range of banking and other areas.

    SPOTLIGHT

    Islamic financeopen

    Our financial services team has experience in drafting and negotiating master purchase and sale agreements for Islamic finance products, including commodity based Murabaha trades and Sukuk bonds, negotiating with a number of Middle Eastern Banks in the process.

    On the disputes side, we have been instructed by a number of state-owned Middle Eastern banks over the years on various financial and commercial dispute matters. As such we are aware and very familiar with the business and other cultural issues involved in acting both for and against clients in the Arab world.

    Services for brokersopen

    Wide-ranging legal and regulatory guidance to help Broker Dealers, including stockbrokers, interdealer brokers, FX, CFD, crypto and commodities brokers deal with regulation and legal risk and documentation.

    In the UK, activities of Brokers are tightly regulated by the UK FCA and FSMA and EU regulations grandfathered into local law. environment. From the way you document derivatives trades to the way you communicate potential investment opportunities, everything is tightly controlled by several rules that affect how you do business. At the same time, customers and counterparties are increasingly litigious. Disputes around misselling are becoming more commonplace, and allegations of misconduct can result in liability more readily than in the past. We help our clients understand what is permitted and what they can and cannot do.

    Pragmatic solutions from a specialist team

    Our broker practice is partner-led and supported by specialist lawyers with extensive hands-on experience gained working in brokerage and capital markets. We can advise advising brokers on a wide range of issues, covering regulation, deal documentation, employment and litigation.

    While other lawyers may overcomplicate the legal and regulatory framework, we focus on what’s important. We aim to handle every matter pragmatically, providing concrete solutions for our broker clients, based on our real world experience of working not just in law firms but for investment banks and brokers.

    Select areas of expertise

    We offer a full spectrum of services for brokers who trade in equities, debt, currency, commodities, contracts for difference, cryptocurrencies and derivatives.

    • Regulatory and compliance: We assist with all aspects of regulation and compliance including perimeter guidance, financial promotions and the FCA Handbook.
    • Documenting Transactions: Additionally, we advise on terms of business, introducing broker agreements, appointed representative agreements as well as derivatives master agreements (ISDA, GMRA, MSLA etc).
    • DisputesOur seasoned dispute resolution team handles the most significant matters facing financial brokers including claims for misselling, professional negligence and contractual disputes. We also assist with regulatory investigations.
    • Employment law and general business: We can help you set up brokerage documentation, employment contracts and compliance policies, as well as manage everyday employment issues, internal investigations and disciplinary proceedings. We also conduct employment tribunal hearings and settlement negotiations.
    • Data privacyFCA-regulated brokers have a duty to be responsible when handling client data and control their activities through adequate risk-management systems. Our specialists in data privacy law can help you build GDPR-compliant practices and respond appropriately to any breach.

    Jump to the top of the Banking & Financial Disputes page.

    Bank loans and guarantees disputes

    Finance disputes over bank lending to businesses can take many forms, often dependent on the complexity of the lending arrangements and the security given. We are a conflict-of-interest-free law firm and so able to act against the major. Usually, a company will provide a debenture over all its assets as security for its obligations or provide Legal Charges. There may also be priority agreements and debt postponement agreements where the company has other significant debts. In group lending, the bank will typically aim to obtain cross-guarantees from all the companies so that if one company does not meet its covenants, then the bank can hold the other companies responsible.

    Loan to value covenants are a common source of disputes. The bank may contend that the value of the security (usually real estate) no longer meets the required percentage of the outstanding loan. The bank will have the property valued (at the borrower’s expense) and disputes may arise over the basis for the valuation and its accuracy. There may also be an allegation from the bank that there has been a breach of the earnings component of the financial covenants such as EBITDA.

    The lending documents may include a material adverse change (MAC) clause to protect the bank against events that could be considered a “material” change to the borrower’s ability to repay the loan. Importantly, the clause enables the bank to call in the loan and enforce security even though there has not been a non-payment or event of default. The indications from the courts are that the material adverse change must affect the borrower’s ability to repay the loan and that it must not be temporary in nature and cannot include circumstances that were known to the bank at the time the loan was made.

    Company directors are often required to provide guarantees, normally limited to a fixed amount. The documentation is often comprehensive to try to give the director little room to raise a dispute and framed as indemnities so that if the underlying lending is found to be void or unenforceable, the obligations of the director continue.

    Cryptocurrency and blockchain disputes

    We have specialist experience and familiarity in the emerging area of blockchain and cryptocurrency. To date, the largely unregulated nature of this sector has made it frequently prone to fraud and the risk of money laundering.

    Working closely with our non-contentious Fintech colleagues, we have advised on some of the first disputes in the UK relating to digital currencies.

    Cyber fraud

    We have experience of advising and acting for clients when they have been the victims of cyber fraud, including high net worth individuals and listed companies. Whether the fraud is perpetrated through fraudulent bank instructions supposedly made by or on behalf of the victim, or through false emails deceiving the victim into transferring funds to the perpetrator, the key is to act quickly. The faster the response from the victim, the more likely it is that the perpetrator will not yet have had an opportunity to dissipate or siphon off the funds.

    We can assist with seeking to recover the funds from the perpetrators or the bank, and making complaints to the Financial Ombudsman in the event that the bank refuses to cooperate. We also have experience in conducting internal investigations for corporate clients in order to determine how fraud has been perpetrated.

    Derivatives disputes

    The value of a derivative is derived from the value of underlying assets to be decided at a future date and these transactions can lead to many areas of dispute. We typically act for the buy side in the dispute. We are a conflict-of-interest free law firm and so able to advise against the major banks and financial institutions.

    Derivative contracts include swaps, options, futures and credit derivatives. The simplest form of derivative is a forward contract. Derivatives are either physically settled or cash settled. If there is a physical settlement then on the settlement date, in return for the prearranged price (“the strike price”) being paid by the buyer to the seller, the underlying asset is physically transferred to the buyer.

    The regulation of derivatives is governed by a number of instruments including the Financial Services and Markets Act 2000 and the Financial Services and Markets Act 2000 (Regulated Activities order 2001). Derivative contracts are typically subject to documentation issued by the International Swaps and Derivatives Association (“ISDA”). The ISDA master agreement provides the framework of contractual terms; the ISDA schedule makes alterations to those standard terms as agreed between the parties; and confirmations import terms that are specific to a particular transaction. The credit support annex, as part of the schedule, contains obligations about the provision of collateral. All of this supplements the master agreement.

    There is a long list of areas where disputes may arise: interpretation of the documentation; close out valuations for early termination; margin calls; payment flows; excessive mark-ups; mismanagement; contract settlements following default; and the impact of insolvency on the parties.

    Market disruption, for instance arising from the Covid-19 pandemic, typically leads to financial institutions making margin calls for additional collateral and heightens the importance of the market disruption and dispute resolution clauses in the ISDA documentation (often contained in the schedules or confirmations to the master agreement).

    The English and New York courts have typically been important centres for derivatives dispute rersolution and continue to be so. However, the use of arbitration has increased, and the ISDA master agreement enables the parties to choose arbitration for settlement of their disputes.

    Our bank lawyers have dealt with over 100 disputes acting for clients against banks over interest rate swaps derivatives (to a total notional value in excess of £3 billion) as well as disputes over other derivatives.

    FCA regulatory and enforcement

    The burden of regulation increases, and non-compliance can have serious consequences both for businesses and individuals. Working as necessary with colleagues in our financial services team we respond to the Financial Conduct Authority’s preliminary enquiries and prioritise the avoidance of the aggressive enforcement processes that may involve both civil and criminal law action. Where corporate reputation issues arise, we have a skilled team of lawyers available. Where the client’s activities are of an international nature, there may be concurrent investigations in a number of countries, and we are able to involve specialist lawyers in other jurisdictions.

    Often a proactive approach is required with the regulator and we can assist with internal investigations where events have emerged that may have regulatory consequences. We advise clients on the employee issues and help develop a strategic response to the regulator and to employment law challenges. We have extensive experience in advising on the Senior Managers and Certification Regime.

    Where data protection considerations are a feature. our experienced data protection team will help.  As a conflict-of-interest free firm, we receive referrals of clients from other law firms that are acting for companies involved in FCA investigations, where we are appointed to independently advise and represent the directors.

    We also advise in relation to contested regulatory applications.

    Financial adviser claims

    Claims against financial advisers may be based on allegations of misrepresentation, negligence, fraud or other misconduct. Each of these requires a different legal approach. With some claims the terms of business under which the advice was given will be a particularly important consideration, including considering exclusions of liability. The usual legal analysis is: did the adviser have a duty of care to the client; was that duty breached; did the breach cause the damage; and what was the loss?

    The claim may not relate only to the manner in which the investment was sold to the client but also to events occurring during the life of the investment and include, for instance, the method by which the underlying assets have been valued or the way in which fees have been applied including the application of any hidden commissions.

    There will also often be questions over whether there were breaches of the Financial Conduct Authority’s regulations and the consequences of those breaches.

    Forex disputes

    London’s pre-eminent position in the foreign exchange markets, means that we have acted for many clients in disputes with banks, brokers and other Forex providers over contractual issues relating to terms of a trade or the way in which the trade has been fulfilled, with particular expertise in disputes over Forex derivatives. We have also acted for those on the “sell” side of the market in similar disputes. We are a conflict – of – interest free law firm and so able to act against the major banks and financial institutions.

    Our bank lawyers have dealt with Forex manipulation claims since the scandal in 2013 led to worldwide investigations by regulatory agencies and market-competition authorities. Disputes particularly arose from the impact of the manipulation on Forex derivatives that banks had sold to their customers.

    Fraud

    A client may have lost a substantial sum of money due to the fraud of a third party or employee and needs to trace, freeze and recover the money that has been taken. Speed is of the essence.

    We focus on an in-depth analysis of what has occurred, the targets for recovery, the means of recovery and the prospects of success. Where the case involves an international aspect we can use our links to leading law firms in many jurisdictions. Where it is a complex fraud involving the transmission of money through many bank accounts in different countries, we may typically work with in an international accountancy firm with specialist global experience in identifying the flow of funds. We are also able to recommend and work with suitable private investigators.

    We advise about the court orders that can be obtained including search and trace orders, freezing injunctions and orders requiring third parties, including banks, to provide information and disclosure of documents. Typically, our application to the court will be made without the fraudsters being aware of it, so that we can achieve an element of surprise.

    At a later stage if the client seeks a prosecution, but the prosecuting authorities are not prepared to investigate or prosecute, then we can advise about a private prosecution. It is usually unwise to involve the police at an early stage, or perhaps at all, as their priority is investigation and prosecution whereas the client’s aim is to recover the stolen money. The best alternative is usually to take very speedy steps to try to recover the money using the well-developed legal orders available from the English civil courts.

    Account Freezing Orders

    Our bank fraud lawyers have assisted many clients whose bank accounts have been frozen by their bank. A frozen bank account often places clients in a severe predicament and can cause the collapse of their business. We are a conflict-of-interest free law firm and so able to act against the major banks and financial institutions.

    Accounts are often frozen because the bank has made a Suspicious Activity Report (SAR) to the National Crime Agency. Whilst banks are obliged to report suspicious activity, SARs can be, and often are, triggered by entirely innocent behaviour.

    We prioritise seeking access to funds in the frozen account as quickly as possible by communicating with the bank’s in house lawyers to try to secure that the matter is dealt with at a senior level and with the aim, via intensive analysis, of persuading them of the bona fides of the client’s business and of the transactions involved.

    We may be able to assist some clients in establishing accounts with a new bank via an external agency if the client’s bona fides can clearly be established and if the bank regards the account as being sufficiently profitable for it.

    Investment mis-selling claims

    Claims may cover a wide area and the claimant may be a professional investor or not. Typical issues are: was the investment riskier than stated; was the promised return misstated; were underlying assets bought and sold without authority and generally was accurate information provided to the client.

    There may, for instance, be an allegation of “churning” – was the investment manager’s real motivation for changing underlying investments so that it could earn more commission? The limits and consequences of early withdrawal may not have been adequately explained and there may be misrepresentations about the illiquid nature of the investment.

    Each client’s situation has to be reviewed individually and the conditions surrounding the investments investigated. Areas for legal focus include the nature and extent of the mis-selling, the investment sophistication of the client, the contractual position and what action is available to recover losses and how the losses are to be calculated. We work with expert advisers in the investment field on technical and valuation issues where necessary.

    In all these situations we bring to bear our experience of the legal framework governing financial products and of the regulatory requirements applying to financial advisers.

    Shareholders' group actions

    Shareholder group actions are a fast-growing area, often attracting significant attention in the press. Given recent developments however, this is still an area of much legal uncertainty. Shareholders may be unclear about the potential benefits and risks of taking part in a group action.

    We offer independent, tailored advice to institutional and private investors who are considering whether to commence or participate in group actions. We also advise litigation funders seeking advice on the various complex legal issues that can arise in funding group actions of this nature.

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    • "They have deep knowledge and experience in the banking and investment industry. They foster a culture of collaboration, both within the firm and with clients.'

      Legal 500, 2025

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