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Regulatory information


Collyer Bristow LLP is a limited liability partnership registered in England under number OC318532, registered office 140 Brompton Road, Knightsbridge, London SW3 1HY, and is authorised and regulated by the Solicitors Regulation Authority, whose rules may be accessed here. Any reference to a partner means a member of the LLP or an employee with equivalent standing and qualifications. A list of the members is available for inspection at the above address. Collyer Bristow LLP is Lexcel accredited. This firm maintains professional indemnity insurance in accordance with the rules of the Solicitors Regulation Authority. Details of the insurers and the territorial coverage of the policy are available for inspection at our offices.

Collyer Bristow is VAT registered – GB 232 2198 88


The information and opinions contained on this website are for general interest and information purposes only and are not intended to constitute specific legal, commercial or other professional advice and should not be relied on or treated as a substitute for specific advice relevant to particular circumstances, While we seek to ensure that the contents are not misleading or outdated, users should obtain specific legal advice before making or refraining from making any business or personal decisions.

Collyer Bristow and its partners and staff accept no responsibility for any loss or damage arising from any material on the website.

We are not responsible for the content of any other site, including any site through which you may have gained access to our site or to which you may gain access from our site.


Copyright in the pages forming this website belongs to Collyer Bristow.

You may not copy any of these pages or do any other act in relation to any of these pages which is prohibited by copyright other than the following:

  • You may print any of these pages or download any of these pages to a local hard disk for your personal non-commercial use only.
  • You may give copies (in paper or electronic form) of reasonable extracts on an occasional basis free of charge to third parties on the terms that Collyer Bristow is acknowledged as the source.
  • You may provide a link to this website on any other website provided you have obtained our consent.

Apart from this you may not reproduce or store any part of these pages on any other website without our consent.

The above consents do not authorise you to incorporate any part of these pages in any commercial document or in any material sold or otherwise made available for profit without our prior consent.

Financial Services

We are not authorised by the Financial Services Authority. However, we are included on the register maintained by the Financial Services Authority so that we can carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. We are also able in certain circumstances to offer a limited range of investment services to clients because we are members of the Law Society. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide. The Law Society is a designated professional body for the purposes of the Financial Services and Markets Act 2000 but responsibility for regulation and complaints handling has been separated from the Law Society’s representative functions. The Solicitors Regulation Authority is the independent regulatory body of the Law Society and the Legal Ombudsman for England and Wales which is set up by Office for Legal Complaints under the Legal Services Act 2007.

Privacy Statement / Data Protection

We respect your privacy and are committed to protecting your personal data. Our privacy notice informs you as to how we look after your personal data when you contract with us, whether as a client or a supplier, or visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

Please click here to view our privacy policy, which has been updated to comply with the GDPR.

Online Dispute Resolution

If you are a client and we have contracted with you online (for example, by sending our client care letter and terms of business to you by email) you may be entitled to use an EU online dispute resolution (ODR) service to assist with any contractual dispute you may have with us. This service can be found at Please let us know if you are interested in EU ODR. Click here for our email address.

Complaints procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, click here to read our full complaints procedure. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman may be able to help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  1. No more than six years from the date of the act/omission or
  2. No more than three years from when you found out about it and
  3. Within six months of receiving our final response.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details


Call: 0300 555 0333 between 9am to 5pm.


Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ



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